Return & Refund Policy

Thank you for shopping with Sasha Taylor Wigs (proudly owned by Luxzilla Ltd). Please review our return policy for your convenience.Non-Refundable Policy

All sales at Sasha Tayrlo Wigs are final. Due to the nature of our products, we do not accept returns or offer refunds. Once a purchase is made, it cannot be canceled, refunded, or exchanged.

Return Conditions

Return Period: 30 days from the delivery date

Restocking Fee: None

Refund Time: Withing 7 working days

Shipping Costs for Returns: Free

Quality Assurance

We ensure that all our products meet stringent quality standards before they are shipped. In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 30 days of receiving your order. We will work with you to address any issues as per our terms and conditions.

Payment Details

The charges for your purchases will appear on your credit card statement as Sasha Taylor Wigs. All prices listed on our website are quoted in U.S. dollars and are applicable worldwide.

Customer Service

Business name: Luxzilla LTD

Company number: 12770172

Contact Form: https://www.stwigs.com/pages/contact

Phone: +44 7513 404304

Email: contact@stwigs.com

Address: 158 Horn Lane, London, England, W3 6PH

Customer Service Hours: 09:00 AM to 05:00 PM (Monday to Friday)