Payment Policy

Welcome to Stwigs.com.

These billing terms and conditions outline the rules and regulations for the use of our payment processing services. By making a purchase on our website, you agree to these terms. Please read them carefully.

1. Accepted Payment Methods

We accept:

  • Cards: Visa, Mastercard, Maestro, American Express

  • Digital Wallets: Google Pay, Apple Pay, Klarna

  • Shop Pay

All transactions are processed in GBP. Your bank may apply foreign transaction fees.

Prices shown in other currencies are approximate and based on current exchange rates.

2. Payment Security

  • PCI DSS Compliant: We meet the highest security standards for card processing.

  • 256-bit SSL Encryption: All data is encrypted during transmission.

  • No Stored Data: We never store full card numbers or CVV codes.

3. Billing Requirements

  • Your billing address must match the address on file with your payment method.

  • Failed payments will be held for 24 hours before order cancellation.

4. Pricing & Fees

  • All prices include VAT (no hidden charges).

  • No membership fees or auto-renewing subscriptions.

5. Order Changes & Disputes

  • Cancellations: Request within 24 hours via contact@stwigs.com.

  • Chargebacks: Unauthorized disputes will result in order cancellation.

6. Refunds

Get in touch

DBA: Stwigs

Contact Form: here

Phone: +447126930258

Email: contact@stwigs.com

Address: 172 Hayling Road, Watford, WD19 7QP, United Kingdom

Customer Service Hours: 09:00 AM to 06:00 PM GMT (Monday to Friday)

Emails receive a response within 24 hours.